Política de privacidad

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# Privacy Policy

Last Updated: May 2026

## Introduction

Trinity Commerce LLC ("we", "our", or "us") respects your privacy and is committed to protecting the personal information you provide while using our services.

This Privacy Policy explains how we collect, use, and protect your information when you use our website, mobile application, monitoring services, and SMS notification services.

## Information We Collect

We may collect the following information:

- Name

- Email address

- Phone number

- Account information

- Device information

- Notification preferences

- System activity related to alerts and monitoring

## How We Use Your Information

We use your information to:

- Provide monitoring and alert services

- Send security and system notifications

- Deliver SMS alerts and notifications

- Improve application performance

- Respond to support requests

- Maintain account security

## SMS Communications

By providing your phone number and opting in through our website or mobile application, you consent to receive automated SMS alerts and notifications from Trinity Commerce LLC.

These messages may include:

- Security alerts

- Motion detection notifications

- Monitoring updates

- Temperature alerts

- Account notifications

- System status notifications

Message frequency varies depending on your account activity and alert settings.

Message and data rates may apply.

You can opt out at any time by replying STOP to any message.

For assistance, reply HELP.

Consent to receive SMS messages is not required as a condition of purchase.

Mobile information will not be shared with third parties for marketing or promotional purposes.

We do not sell, rent, or share mobile phone numbers or SMS consent information with third parties for marketing purposes.

## SMS Consent and Opt-In

Users opt in to receive SMS notifications by entering their mobile phone number through the Trinity Commerce website or mobile application and manually checking an unchecked consent checkbox.

The consent checkbox states:

"By checking this box, you agree to receive automated SMS alerts and notifications from Trinity Commerce LLC. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance."

The checkbox is not pre-selected.

Users only receive SMS communications after providing explicit consent.

## Data Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, or misuse.

However, no internet transmission or electronic storage method is completely secure.

## Third-Party Services

We may use trusted third-party providers, including cloud infrastructure and communication providers such as Twilio, to operate our services.

These providers only access information necessary to perform services on our behalf.

## Cookies and Analytics

Our website and application may use cookies and analytics tools to improve user experience and monitor performance.

You may disable cookies through your browser settings.

## Your Rights

You may:

- Request access to your information

- Request correction of inaccurate data

- Request deletion of your account

- Opt out of SMS communications at any time

## Children's Privacy

Our services are not directed toward children under 13 years of age.

We do not knowingly collect information from children.

## Changes to This Policy

We may update this Privacy Policy from time to time.

Changes become effective immediately upon posting.

## Contact Us

If you have questions regarding this Privacy Policy, please contact us:

Email: support@trinitycommerceusa.com

Website: https://trinitycommerceusa.com